Contact

How Can We Help Today?

Owned and operated by Garage Motive, our team is ready to help with orders, product questions, or garage setup advice.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@garagemotive.com
Within 24 hours
Phone
(952) 697-9493
Mon-Fri, 9 AM - 5 PM CST
Live Chat
Available during business hours via our chat widget
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. You will receive tracking information once your order ships.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package. If you have not received this email within 3 business days of ordering, please contact us and we will look into it right away.

What is your return policy?

We offer 30-Day Returns on our products. If something does not meet your expectations, please refer to our Return Policy page for detailed instructions on starting a return or exchange.

Can I exchange an item for a different size or model?

Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right workbench or car lift for my garage?

Start by measuring your available floor space and ceiling height, especially for car lifts. Our product pages include detailed specifications like weight capacity, dimensions, and recommended garage clearances. If you need personalized guidance, our team is happy to help you find the right fit.

What materials are your tool chests and garage cabinets made from?

Our tool chests and garage cabinets are built with heavy-gauge steel construction designed for long-term durability in demanding garage environments. Each product page lists the specific materials, gauge thickness, and load ratings so you can compare options with confidence.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Workbench or Car Lift Questions
Tool Chest or Cabinet Sizing
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM CST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our support team replies to every inquiry within one business day so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

Not the right fit for your garage setup? Our 30-Day Returns policy is detailed on our Return Policy page.